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About Us

About Base Gear
Why Buy Gear from Base Gear?
Contact Info


About Base Gear - Portland, Oregon

Base Gear supplies only the world's finest gear and apparel to wilderness professionals, outdoor enthusiasts and adventure travelers worldwide.

Established in 2002, BaseGear.com is one of the highest consumer-rated specialty outdoor retail stores on the web.

Base Gear is located in Portland, Oregon, a hub for outdoor enthusiasts. We are committed to providing only the very best outdoor adventure gear and technical apparel at great prices while providing exceptional customer service.

Why Buy Gear from Base Gear?

We know that there are many online stores to choose from when it comes to shopping for outdoor adventure gear. What sets Base Gear apart?

Award winning customer service. Since 2002, we have consistently received the highest possible rating from various independent review organization for our exceptional customer service, including:

  • Better Business Bureau (A+ Rating)
     
  • Bizrate.com (Outstanding)
     
  • Google Shopping (4.7 out of 5.0)
     
  • Yahoo! Shopping (5 out of 5 Stars)
     
  • ResellerRatings.com (10 out of 10)

Competitive prices and no sales tax. We offer an unbeatable combination of competitive prices, superior customer service and fast shipping.

We strive to be environmentally and socially responsible. We really like outdoor gear, but we love the wilderness even more. This philosophy affects everything we do, from using recycled shipping boxes and packing material to supporting like-minded suppliers and business partners. We support companies that have a demonstrated track record of behaving in a socially and environmentally responsible manner.

We respect your privacy and security. We have a strict policy against disclosing your private contact and billing information (including your e-mail address) without your permission. Also, unlike many retailers, we do not require online registration to complete a purchase.

No SPAM. We will never SPAM you. Period. We believe in word-of-mouth, grassroots marketing, not email carpet-bombing.

Contact Information

Most ordering and customer service related questions can be answered by visiting our detailed Help Center. For returns, please see Return Instructions.

You may also contact us by email, phone, or fax. The fastest way to reach us is by email. We respond to most emails the same business day (usually within one hour).

NOTE: For return information and instructions, please click here.

Base Gear LLC
9665 SW Allen Blvd Ste 116
Beaverton, OR 97005
(SE corner of Allen Business Park II)
(Click here to enlarge business park map)

Order Pickup: 8:30-4:30 (M-F, no holidays)
Email: Send Us An Email (infobasegear.com)
(Click here to enlarge business park map)
Order Pickup: 8:30-4:30 (M-F, no holidays)
Email: Send Us An Email (infobasegear.com)

Phone: 503.941.5063
Fax: 503.941.5153




 

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